Frequently Asked Questions

Answers to some common questions

Booking Terms & Conditions

We all have to agree on things to go further

GDPR

Privacy should be respected and protected

Frequently asked questions

Are the experiences suitable for children or teenagers?

We love kids. Most of us have some. But whenever we get that question,
the rule of thumb is: “If you have to ask, the answer is probably no.” Some
kids absolutely loved it, others seemed genuinely bored. We suggest you
discuss the tour with your children and see if they like the idea of joining.
But not a problem on our end.


How much walking is involved? 

Our tours will cover some ground, but refreshments stops are planned
occasionally to give you time to rest, cool off and most of all, have fun and
observ the locals with their daily routines.


I am a vegetarian/vegan/lactose intolerant/celiac. Are the experiences
for me?

The short answer: Yes!
We do our best to accommodate every preference, allergy or restriction.
That said, we still want to show what Romanian cuisine is all about.
Therefore, there is a focus on meat, as the locals say: ”There is no
vegetable like the pork!”. But we always make sure everybody’s happy.
Just expect a different menu if you’re vegetarian. Write us an email
explaining your preferences and we will let you know if we can work with
your restrictions.


Are solo travelers welcome?

Flying solo? Not a problem. However, please note that only a couple of our
tours will run for solo travellers, as we believe in non-discrimination and
hate to turn anyone down! Therefore, your reservation may be subject to a
later enquiry by someone else, that will discuss viable alternatives (like
joining another tour) in due time. (If you want a private tour for one, please
send us an email.)


Do you run private experiences?

We run “regular” tours and private tours. Our “regular” tours are designed
as semi-private events, with the size of the group capped at ten. Therefore,
if you are enquiring as a couple, for instance, another couple or two may
join the tour. If you want a private experience instead, please send us an
email. We will work something out but please note that private tours are
subject to additional charges.

When do the experiences start?

Our tours start at different times throughout the day, we even have a Night
Shift (strictly a private tour). Have a specific request regarding the start and
end of the tour? Please send us an email. We are a small company run by
sensible people and we will try our best to make it work for you.

Where do we start and where do we end?

We will advise you of the meeting spot at the time of booking. The email
will contain all the information necessary for your experience, e.g. meeting
point, ending point, name of the host and phone number.


How do I recognize my host?

We never have an umbrella or a flag! We do not use any signs at all. We
will find each other. We always have.

Are the prices all-inclusive? What is included?

Yes. The price includes all the food and drinks. Just sit back and relax. It’s
your vacation. We will be making all the payments.
Other things included: transportation within the tour, recommendations and
general advice before, during and after the tour.


What is not included?

Any purchases you may want to make during the tour. Any food and drinks
on top of what we serve. (Some substitutes are included, but if you want to
pop Cristal in every spot… well, that’s on you.) Transport to the meeting
spot, and transport from the end point to where you may want to go later
on, is not included either.


How can I pay?

Your experiences can be paid easily online by Visa, Mastercard and Paypal. 

How late can I be?

Please try to be on time. We wait for about ten(10) minutes. Then we start.
If you are running later than that, but you still want to join the tour, call us.
We will let you know if, where and when you can meet us.


How bad does the weather have to be for the tour to be cancelled?

Really bad. If we expect bad weather, we will inform you accordingly (e.g.
“take an extra layer”, “bring an umbrella” etc.). We will cancel the tour only
if the conditions are truly extreme.

 

What is your cancellation policy?

We understand that sometimes your travel plans may change due to
unexpected circumstances. We request the deposit to cover our booking
and reservations costs and as commitment that you will join the tour. As a
rule, we refund all deposits if you cancel 48 hours (for our daily tours) or 7 days (for our on demand or private tours) of the reserved experience, minus the transaction costs. We are sorry but we keep the deposit if you cancel later to cover the associated costs, especially if the tour included private transportation arrangements.
In addition, if you cancel less than 24 hours before the scheduled time of
the tour, we will charge the payable balance for the tour from your card.

Booking Terms & Conditions

THIS DOCUMENT SETS OUT THE TERMS ON WHICH S.C LOCAL HOSTS SRL ("US", "WE", "OUR")
PROVIDES YOU ("YOU", "YOUR", "USER") WITH ACCESS TO AND USE OF THE WEBSITE LOCATED AT
[https://local-hosts.com/ ]("WEBSITE") TO BOOK TICKETS TO OUR TOURS. PLEASE READ THESE
TERMS CAREFULLY. YOU ACKNOWLEDGE AND AGREE THAT BY ACCESSING OUR WEBSITE OR TICKING
THE "I ACCEPT ALL TERMS AND CONDITIONS" BOX, YOU AGREE TO BE BOUND BY THESE TERMS. IF
YOU DO NOT ACCEPT THESE TERMS, YOU WILL NOT BE ABLE TO BOOK ANY OF OUR TOURS AND
SHOULD NOT ATTEMPT TO USE THE WEBSITE.

1.1 The Website is owned and managed by S.C LOCAL HOSTS SRL

1.2 We can be contacted by email at [book@local-hosts.com] or via the 'Contact section of the
Website.

1.3 By using the Website, you warrant that:

1.3.1 you are legally capable of entering into binding contracts;

1.3.2 you are not in any way prohibited by the applicable law in the jurisdiction in which you are
currently located to enter into these Terms; and

1.3.3 you are at least 18 years old. If you are under the age of 18, you must ask a parent or
guardian over the age of 18 to enter into these Terms on your behalf. As a parent or guardian of
someone under the age of 18, you are responsible for ensuring that person's use of the Service is at
all times in accordance with these Terms.

1.4 The information contained in this Website has been prepared solely for the purpose of providing
information about the various tours offered on our Website from time to time ("Tours") and making
online bookings for tickets to Tours ("Tickets") and must not be used for any other purpose.

2.1 By accessing the Website you will be assuming all risks associated with the use of this
Website, including risk of your computer, software or data being damaged by any virus which might
be transmitted or activated via our Website or your access to it.

2.2 You will only use this Website for personal private use.

2.3 Availability of the Website may be impaired by conditions or circumstances that are beyond
our control, including, without limitation, third party service providers, geographic or atmospheric
conditions, local physical obstructions, software and hardware features or functionality of your
personal computer operating system.

2.4 We rely on third party providers (such as network providers, data centres and
telecommunication providers) to make the Website and the content therein available to you. Whilst
we take all reasonable steps available to it to provide you with a good level of service, you
acknowledge and agree that we do not promise that the Website shall be uninterrupted or fault-free
at all times. We shall not be liable in any way for any losses you may suffer as a result of delays or
failures of the Website.

2.5 We shall be entitled at our own discretion to suspend the Website (wholly or partly) for any
reason whatsoever, including but not limited to repairs, planned maintenance or upgrades and shall
not be liable to you for any losses, damages, costs or expenses arising from or in connection with
any suspension or unavailability of the Website.

3.1 The published price of the Ticket ("Price") includes any applicable taxes, but is exclusive of
booking or collection fees. You shall be notified of the booking and/or collection fee on the payment
page of the Website.

3.2 If you have a promotional or discount code ("Code"), you may enter it on the relevant page
of the Website prior to payment of your Tickets. We do not warrant or provide any guarantees that
your Code will be accepted by the Website. If your Code is accepted by the Website, the Price will be
adjusted accordingly. A Code can only be accepted at the time an Order is made and cannot be
applied retrospectively.

3.3 Due to the nature of the business, you acknowledge and agree that the Price may be subject
to change and variation from time to time. Any changes in the Price shall not be applicable to you
once you have received Order Confirmation from us, save in the case of an obvious error.

3.4 In order to book and purchase Tickets to one of our Tours, you shall be required to follow
the process on our Website and complete the relevant details we require to confirm purchase of
your selected Tickets via the Website ("Order"). Group bookings for Tickets shall be treated the same
as individual bookings. You will be asked to provide customary billing information such as name,
billing address and credit card information either to us or our payment processor. You agree to pay
for your Order by one of the methods described on the Website. You hereby authorise the collection
of such amounts using the method selected by you through the Website, either directly by us or
indirectly, via our payment processor. If you are directed to our payment processor, you may be
subject to terms and conditions governing use of their service. Please review such terms and
conditions before using the processing services.

3.5 Your Order constitutes an offer to us to buy Tickets. All Orders are subject to acceptance by
us, and we will confirm such acceptance to you by sending you an e-mail attaching your Tickets
subject to the Order ("Order Confirmation"). The contract between us will only be formed when we
send you the Order Confirmation ("Contract").

3.6 It is your responsibility to check the Tickets that are subject to your Order and we are under
no obligation to rectify any mistakes once the Contract has been formed in accordance with clause
3.5 above.

3.7 We will not be responsible for any Tickets that are lost, stolen or destroyed. Tickets are e-
mailed to the address you supply to us at the time of placing an Order. You are responsible for
ensuring your e-mail address is accurate. We are not responsible for Tickets sent to incorrect e-mail
addresses input by you.

Tickets will be supplied by email. It is your responsibility to print the Tickets prior to the date of the
event or show valid Tickets on your mobile device. You may not be admitted to the Tour without
presenting a valid Ticket. We shall not be liable for any failure by you to print or show valid Tickets.

5.1 Unless otherwise expressly stated in these Terms, you will not be able to cancel an Order
after it has been accepted by Us, nor are you entitled to a refund for any Tickets purchased by you,
even if you are unable to attend the Tour.
5.2 If you submit your claim by email one week (7days) from the date of the tour, you are
entitled to a refund for any Tickets purchased by you, less any postage and/or card charges.
5.3 If the Tour is cancelled or rescheduled by Us you will be entitled to a full refund of the Price.
5.4 There will be no refund for lost or stolen Tickets.
5.5 We will notify you if a Tour is cancelled or rescheduled, but you acknowledge and agree that
it is your responsibility to ensure you have entered the correct contact details so we can notify you.
We will not be liable for any losses you incur as a result of supplying us with incorrect contact details
(e.g. e-mail address or mobile number).
5.6 All Tickets are non-transferable.

6.1 Our Tours may include admissions to third party venues, including restaurants and drinking
venues ("Venue"). You shall comply with all policies, procedures and safety announcements in force
on the Tour and at any Venue, including any security procedures in place from time to time. It is your
responsibility to notify Venues and your assigned guide of any allergies or dietary requirements. We
shall not be liable for any loss or injury suffered by you caused by a Venue.

6.2 You are responsible for arranging all transportation to and from the Tour. We reserve the
right to refuse you admission without refund to any Tour or eject you from a Tour on account of
your late arrival, being (or appearing to be) under any specified age, abusive, threatening, drunken
or other antisocial behaviour (including smoking in no smoking areas), carrying offensive weapons or
illegal substances, or making unauthorised audio, video or photographic recordings.

6.3 Our Website offers Tours in Romania and consequently, food and drink laws might differ
from country to country. It is your sole responsibility to ensure you comply with local laws when on
Tours (e.g. legal age for alcohol consumption).

6.4 Tickets ordered through the Website are only for your personal use and that of your party.
We reserve the right to cancel Tickets purchased if there is, or if we suspect there is, any resale,
purported resale or attempted resale of Tickets. This includes but is not limited to Tickets being
resold via internet auction sites. The holder of a resold Ticket may be refused entry or rejected from
the Tour without refund.

7.1 We use reasonable endeavours to ensure that the information contained on the Website is
correct at time of being published. We reserve the right to make alterations.

7.2 All content published on the Website is intended as information only and does not in any
way constitute advice of any nature. Your use and reliance on the content made available on the
Website shall be at your own risk and we shall not be liable whatsoever for any loss which you may
incur as a result of or in connection with your use and reliance of such content.

7.3 Links to third party websites may from time to time appear on the Website. Such third party
websites are not our responsibility and we accept no responsibility for the availability, suitability,
reliability or content of such third party websites and does not necessarily endorse the views
expressed within them.

8.1 Unless otherwise expressly set out to the contrary, nothing in these Terms shall serve to
transfer from us to you, any intellectual property rights owned by and/or licensed to us (including
content appearing on the Website) and all rights, title and interest in and to such intellectual
property rights will remain exclusively with us and/or our licensors.

8.2 You are expressly prohibited from:

8.2.1 reproducing, copying, editing, transmitting, uploading or incorporating into any other
materials, any of the Website;

8.2.2 removing, modifying, altering or using any registered or unregistered marks/logos owned by
or licensed to us; and

8.2.3 doing anything which may be seen to take unfair advantage of the reputation and goodwill
of the Website or could be considered an infringement of any of the intellectual property rights
owned and/or licensed to us without first obtaining the written permission of the owner of such
intellectual property rights.

8.3 You agree to grant to us an irrevocable royalty-free worldwide license to use photos and
videos taken on Tours in which you may appear. We have the right to reproduce, distribute,
broadcast, exhibit, edit, digitize or in any other way use the photos and videos by any means and in
any form of media, whether existing now or created later, without restriction worldwide, by
incorporating the videos and photos into our Website, catalogs, books, brochures, magazines or any
other publications, or any informational, commercial, promotional or advertising material
(henceforth known collectively as the "Works"). You agree that the company is and shall be the
exclusive owner of all title, rights and interest in the photos, videos and the Works, including all
intellectual property rights.

9.1 We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply
with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our
breaking these Terms or our failing to use reasonable care and skill. Loss or damage is foreseeable if
either it is obvious that it will happen or if, at the time the Contract was made, both we and you
knew it might happen, for example, if you discussed it with us during the Order process.

9.2 We are not responsible for any loss or damage that is not foreseeable.

10.1 We will not be liable or responsible for any failure to perform, or delay in performance of,
any of our obligations under this Agreement that is caused by an Event Outside Our Control.

10.2 What We mean by an Event Outside Our Control. An "Event Outside Our Control" means any
act or event beyond our reasonable control, including without limitation strikes, lock-outs or other
industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist
attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood,
earthquake, subsidence, epidemic or other natural disaster, or failure of public or private
telecommunications networks.

10.3 If an Event Outside Our Control takes place that affects the performance of our obligations
to you:

10.3.1 we will contact you as soon as reasonably possible to notify you; and

10.3.2 our obligations to you will be suspended and we reserve the right to cancel any Tours
affected by the Event Outside Our Control.

10.4 We will refund to you the cost of any Tickets for Tours cancelled by us as a result of an Event
Outside Our Control.

11.1 We have the right to revise and amend these Terms from time to time, including but not
limited to making changes to reflect current market conditions affecting our business, changes in
technology, changes in payment methods and changes in relevant laws and regulatory
requirements.

12.1 Nobody else has any rights under these Terms. These Terms are between you and us. No
other person shall have any rights to enforce it. Neither of us will need to get the agreement of any
other person in order to end the contract or make any changes to these Terms.

12.2 If a court finds part of these Terms invalid or unenforceable, the rest will continue in force.
Each of the clauses of these Terms operates separately. If any court or relevant authority decides
that any of them are unlawful, the remaining clauses will remain in full force and effect.

12.3 Even if we delay in enforcing these Terms, we can still enforce them later. If we do not insist
immediately that you do anything you are required to do under these terms, or if we delay in taking
steps against you in respect of your breaking these Terms, that will not mean that you do not have
to do those things and it will not prevent us taking steps against you at a later date.

12.4 Which laws apply to these Term and where you may bring legal proceedings. These Terms are
governed by Romanian law and you can bring legal proceedings in respect of any dispute arising
under these Terms in the Romanian courts.

12.5 Only these Terms apply between you and us. These Terms and any document expressly referred
to in them represent the entire agreement between you and us in respect of your use of the Website
and the booking of Tours and shall supersede any prior agreement, understanding or arrangement
between you and us, whether oral or in writing.

12.6 Must be minimum drinking age or older to join our Wine Tours and Beer Tours.

GDPR

LOCAL HOSTS SRL (“We”, “Us”) is committed to protecting and respecting your privacy.
This Privacy and Cookies Policy (“Policy) (together with and any other documents
referred to therein) sets out the basis on which the personal data collected from you, or
that you provide to Us will be processed by Us. Please read the following carefully to
understand our views and practices regarding your personal data and how We will treat it.
For the purpose of the General Data Protection Regulation (“GDPR”, from the GDPR
implementation date) the Data Controller is LOCAL HOSTS SRL.

Information we collect from you

We collect and process some or all of the following types of information from you in the
course of your use of the website or providing our services:

Information that you provide by filling in forms on the website, via e-mail or phone.
This includes information provided at the time of purchasing services and/or goods,
or requesting further information or services. We may also ask you for information
when you report a problem with the website.

Specifically, personal details such as name, email address, phone number, dietary
requirements, IP addresses or any information input by when using the website and
our Services. 

In respect of the personnel engaged by our suppliers and resellers (or prospective
suppliers and resellers), and with whom we come into contact in connection with
the relationship between Us and our reseller and supplier, we will process your

contact details such as your name, e-mail address, phone number, place of work
and any other information that you provide to us.
If you contact Us, We may keep a record of that correspondence for a maximum
period of 6 months.

We may also ask you to complete surveys that We use for quality research
purposes, although you do not have to respond to them.


Details of your visits to the website including, but not limited to, IP address, traffic
data, location data, weblogs and other communication data, and the resources that
you access. When using our online form to book and purchase our products your
name, e-mail address and phone number are required from you to enable Us to
process your order. If you book and purchase our products over the phone your
name, e-mail address are required from you to enable Us to process your order.
Your name and email address is required from you to enable Us to add you to our
mailing list. We will inform you at the point of collecting information from you,
whether you are required to provide the information to Us.

We use information held about you in accordance with the following “legal bases” and for
the following purposes:


– To provide you with our website and to carry out any other obligations arising from
any contracts entered into between you and Us. We rely on "performance of a
contract with you" as the legal basis for this processing.

– To notify you about changes to our services or contact you in the case of issues or
emergencies in respect of the tour you have purchased. We rely on “performance
of a contract with you” as the legal basis for this processing.

– If you are engaged by one of our resellers or suppliers, we may process your data in
order to perform our obligations pursuant to a contract with that customer or
reseller. Where we do so we rely on “legitimate interest” and the legitimate interest
is “carrying out a contract with a reseller or supplier”.

– To provide you with a follow up email. We rely on “consent” as the legal basis for
this processing.

– We rely on your consent as the lawful basis where you have agreed to participate in
a survey, and for the processing of such personal information as has been collected
through that survey.

– To respond to your enquiries. Where you have contacted us via e-mail or telephone
we rely on “legitimate interest”and the legitimate interest is “responding and
contacting you regarding the enquiries you have made in relation to the services we
offer”.

– To ensure that content on the website is presented in the most effective manner
for you and for the device(s) you use to access and view the website. We rely on “legitimate interest” as the legal basis for this processing, and the legitimate interest is the maintenance and improvement of our website for the benefit of all our users.

Marketing:
We may use information held about you to promote our products and services that may
be of interest to you. We will only do this where we reasonably believe that our services
may be of interest to you and we rely on “legitimate interest” to promote our products
and services to you. This may include instances where you follow us on social media,
“like” or “comment” on any of our social media posts, we may use your details to respond
back to you with an offer and/or promotional code.

If you do not want Us to use your data in this way please either (i) tick the relevant box
situated on the form on which We collect your data (for example, the online purchase
form); (ii) or (ii) inform Us at any time by contacting Us at the contact details set out
below.

We routinely disclose your personal data to our third party service providers, agents,
subcontractors and other associated organisations for the purposes of completing tasks
and providing services to you on our behalf (e.g. to host our servers).


If you purchase our products via our website payment is handled separately and securely
through MobilPay (“Payment Processor”). Your payment card details are never
collected by Us. If you want to find out more about how the Payment Processor
processes your personal data, you can refer to their own privacy notice.


We may also disclose your personal data to third parties:
– in the event that We sell or buy any business or assets, in which case We may
disclose your personal data to the prospective seller or buyer of such business or
assets; or
– if We or substantially all of our assets are acquired by a third party, in which case
personal data held by Us about our customers will be one of the transferred assets;
or
– if We are under a duty to disclose or share your personal data in order to comply
with any legal obligation, or in order to enforce or apply our Terms and Conditions;
or

– to protect Our rights, property, or safety or that of our affiliated entities and our
users and any third party We interact with the to provide the website; or
in relation to selected third parties only, only to the extent that you have consented
to such selected third parties notifying you about certain goods or services, which
may be if interest to you.

Other than as set out above, and save insofar as is necessary in order for Us to carry out
our obligations arising from any contracts entered into between you and Us, We will not
share your data with third parties unless We have procured your express consent to do so.

Security

We take appropriate measures to ensure that any personal data are kept secure, including
security measures to prevent personal data from being accidentally lost, or used or
accessed in an unauthorised way. We limit access to your personal data to those who
have a genuine business need to know it. Those processing your information will do so
only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We
will notify you and any applicable regulator of a suspected data security breach where We
are legally required to do so.

Unfortunately, the transmission of information via the internet is not completely secure.
Although We will do our best to protect your personal data, We cannot guarantee the
security of your data transmitted to the website; any transmission is at your own risk.
Once We have received your information, We will use strict procedures and security
features to try to prevent unauthorised access. The Website may, from time to time,
contain links to and from the websites of our partner networks, advertisers and affiliates.
If you follow a link to any of these websites, please note that these websites have their
own privacy policies and terms of use and that we do not accept any responsibility or
liability for these policies and terms of use. Please check these policies before you submit
any personal data to these websites.


Keeping your personal data up to date

If your personal details change you may update them by contacting Us using the contact
details below. If you have any questions about how We use data collected which relates
to you, please contact Us by sending a request by email to the contact details below.

We will endeavour to update your personal data within seven (7) working days of any
new or updated personal data being provided to Us, in order to ensure that the personal
data We hold about you is as accurate and up to date as possible.

 

How long we keep your personal data

We will hold details relating to any purchase you make, such as your name, e-mail
address, IP address for 2 years from the date of the transaction.

In instances where you have not completed a transaction We will hold your contact
details for 2 years your details were inputted in this respect.

If you are engaged by one of our resellers or suppliers, we will hold your contact
details for the period that supplier or reseller is registered with us and for 2 years
after.

Where you have contacted us via e-mail and telephone, We will hold your contact
and enquiry details for 2 years.

Where you have participated in our surveys, We will hold your survey details for 2
years.


Where we store your personal data

All information We hold about you is stored on secure servers.

The data that We collect from you may be transferred to, and stored at, a destination
outside the European Economic Area (“EEA”). We will take all steps reasonably necessary
to ensure that your data is held securely and in accordance with this Policy. Countries
outside the EEA do not have the same data protection laws as Romania and EEA and we
have therefore ensured that any of our suppliers who may transfer your personal data
outside the EEA has put in place appropriate measures to protect your data, either by
being a member of the US-EU Privacy Shield, or by entering into a European
Commission approved contract (as permitted under Article 46(5) of the General Data
Protection Regulation).

We will not otherwise transfer your personal data outside the EEA or to any organisation
(or subordinate bodies) governed by public international law or which is set up under any
agreement between two or more countries. If you would like further information please
contact Us (see “Contact” below).

Under the General Data Protection Regulation you have a number of important rights
free of charge.


In summary, those include rights to:

– access to your personal data and to certain other supplementary information that
this Policy is already designed to address

– require Us to correct any mistakes in your information which We hold

– require the erasure of personal data concerning you in certain situations

– receive the personal data concerning you which you have provided to Us, in a
structured, commonly used and machine-readable format and have the right to
transmit those data to a third party in certain situations

– object at any time to processing of personal data concerning you for direct
marketing

– object to decisions being taken by automated means which produce legal effects
concerning you or similarly significantly affect you

– object in certain other situations to our continued processing of your personal data

– otherwise restrict our processing of your personal data in certain circumstances

– claim compensation for damages caused by our breach of any data protection laws.


If you would like to exercise any of those rights, please:

– email at book@local-hosts.com

– let Us have enough information to identify you (name, e-mail address and booking
number),

– let Us have proof of your identity and address (a copy of your driving licence or
passport and a recent utility or credit card bill), and

– let Us know the information to which your request relates.

We hope that We can resolve any query or concern you raise about our use of your
information.

The General Data Protection Regulation also gives you right to lodge a complaint with a
supervisory authority, in particular in the European Union (or European Economic Area)
state where you work, normally live or where any alleged infringement of data protection
laws occurred.

We reserve the right to modify this Policy at any time. Any changes We may make to our
Policy in the future will be notified and made available to you using the Website. Your
continued use of the services and the Website shall be deemed your acceptance of the
varied privacy policy.

We may collect information about your mobile phone, computer or other device from
which you access the Website including where available your IP address, operating
system and browser type, for systems administration and to report aggregate information
to third parties affiliates. This is statistical data about our users’ browsing actions and
patterns, and does not identify any individual. We may, however, use such information in
conjunction with the data We have about you in order to track your usage of our services.


Our Website uses cookies to distinguish you from other users of our Website. This helps
Us to provide you with a good experience when you browse our Website and also allows
Us to improve the Website. By using our Website you agree to our use of cookies as more
specifically set out below. A cookie is a small file of letters and numbers that We store on
your browser or the hard drive of your computer if you agree. Cookies contain
information that is transferred to your computer’s hard drive.


The cookies We use include:

– “Analytical” cookies. They allow Us to recognise and count the number of visitors
and to see how visitors move around the Website when they are using it. This helps
Us to improve the way our Website works, for example, by ensuring that users are
finding what they are looking for easily.

– “Strictly necessary” cookies. These are cookies that are required for the operation of
our Website. They include, for example, cookies that enable you to log into secure
areas of our Website, use a shopping cart or make use of e-billing services.

– “Functionality” cookies. These are used to recognise you when you return to our
Website. This enables Us to personalise our content for you, greet you by name
and remember your preferences (for example, your choice of language or region).

– “Targeting” cookies. These cookies record your visit to our Website, the pages you
have visited and the links you have followed to our affiliates websites. We will use
this information to make our Website, offers e-mailed to you and the advertising
displayed on it more relevant to your interests. We may also share this information
with third parties for this purpose.

Please note that third parties affiliates may also use cookies, over which We have no
control.


You may block cookies by activating the setting on your browser that allows you to refuse
the setting of all or some cookies. However, if you use your browser settings to block all
cookies (including essential cookies) you may not be able to access all or parts of the
Website. Unless you have adjusted your browser setting so that it will refuse cookies, our
system will issue cookies as soon as you visit our Website.

All questions, comments and requests regarding this Privacy and Cookies Policy should
be addressed to book@local-hosts.com.